Frequently Asked Questions (FAQ)

Your activity is automatically recorded in the Recently Read of My Libery page, allowing you to continue reading easily. You can also save webtoons to your Favorites for faster access. By adding webtoons to your Favorites, you’ll also receive notifications about new content updates.

Currently, our website does not support offline mode. Reading comics is only possible with an active internet connection.

New comic episodes are added regularly, depending on the update schedule of each webtoon. You can check the release frequency in the comic's description or receive notifications for updates by adding it to your Favorites section.

We apologize for that.

If you encounter an error, please contact our support team via email [email protected]. As a token of appreciation, you may receive a bonus for bringing the issue to our attention.

You need to verify your age. Make sure the R button is on or verify age by reading adult content.

A subscription provides unlimited access to webtoons, allowing you to read without any restrictions for the duration of your subscription. Additionally, 12-week and 24-week subscriptions offer extended access, giving you more opportunity to enjoy webtoons.

The remaining coins are displayed in the Account section. Coins have no time limit and can be used at any moment.

If you have a premium membership, it will automatically renew on the same date every 4 weeks (or every 1, 12 or 24 weeks, depending on your plan). You can view the last day of your current subscription period in the Account section. Billing payments will be processed automatically unless you cancel your subscription before the renewal date.

Premium Membership offers unlimited access to webtoons for the duration of your subscription period.

Coins are used to unlock individual chapters of webtoons, with no time limit on their use.

Yes, your Premium Membership gives you access to content in every language available on our platform.

No, Coins are non-refundable. Please double-check the amount before finalizing your purchase.

You can cancel your subscription at any time by sending a request to our support email [email protected]. Please ensure that the email you use to send the request matches the one associated with your active subscription.

If you registered using social media and your actual email is hidden, include the automatically generated email found in the Account section of your profile. Providing this information will help us process your cancellation request more efficiently.

You’ll receive an email to confirm your subscription cancellation.

If you are unable to locate your account, please ensure you are using the correct email address or social media login credentials. Try resetting your password if you’ve forgotten it. If issues persist, contact our support team via email [email protected].

Choose Forgot Password button on the Login page. Enter your registered email, and we’ll send a password reset link to your mail.

Please note that the password reset function is not available for social network logins.

If you don't receive a password reset email within 15 minutes, please write to our support team at [email protected] mail.

Log in to your account.

Go to the Account page.

Select Change Password, enter your current password, and set a new one.

Please note that the password change feature is not available for social network logins.

Please check if the email you subscribed to matches the email in your account.

Ensure your payment was successful by checking your transaction history.

If everything is correct, log out and log in back to refresh your account status. Still having trouble? Contact support team [email protected] with your receipt.

Email log-in: This method requires you to use your registered email address and a unique password to access your account.

Social media log-in: This option allows you to log in quickly and securely by using existing accounts from platforms like Google, Facebook, Apple, X(Twitter) or others.

The log-in type is displayed in the Account section.

To request account deletion, please contact our support team [email protected]. Be aware that this action is permanent and cannot be undone. If you have an active subscription, it will be canceled immediately, and all access to content will end. Additionally, any unused coins in your account will be forfeited and cannot be recovered or refunded. Please consider these factors carefully before proceeding.

To change your payment method or payment plan, please contact our support team via email [email protected] for assistance.

Ensure your payment method has sufficient funds and is up-to-date. Clear your browser cache and try again. If the problem persists, contact your bank or our support team [email protected].

Once your payment is successful, details about your purchased subscription or coins will appear in your Account. If the information hasn't updated, verify that you used the correct email to log in before making the payment. If you still can't access the content, please contact our support team via email [email protected] for assistance.