Frequently Asked Questions (FAQ)

Content & Services

How can I read webtoons for free?

Free access is limited to only a few initial episodes. However, we regularly host contests that allow you to win comic episodes for free.

What are the benefits of purchasing a subscription on the website?

Purchasing a subscription grants you unlimited access to all chapters of webtoons. You can read them without any restrictions throughout the subscription period.

What is a coins package, and how does it work?

A coins package allows you to buy webtoon episodes forever. Each episode has its credit price, and you can use your credits to purchase any episodes you liked.

How can I purchase a subscription or a coins package?

To purchase a subscription or a coins package, head to the "Subscriptions" page on our website and follow the instructions to complete the purchase.

Is it possible to read webtoons offline?

Currently, our website does not support offline mode. Reading webtoons is only possible with an active internet connection.

How often are new webtoon episodes added?

We strive to add new webtoon episodes regularly. The release dates of episodes are indicated on the comic's page according to the author's schedule and on the Daily Page.

I found mistakes in the webtoon

We apologize for that.

Please reach out to our customer support through the support form at [email protected] and get a bonus for the provided information.

I want to see the adult contents

You need to verify your age. Make sure the R button is on or verify age by reading adult content.

I want to see those webtoons I've read before

You can see your previous webtoons in the "My Library" section.

Please make sure you are signed in to your account.

What is Favorites?

You can add webtoons to your Favorites section.

Click on "Add to my Library" on the webtoon page and it will appear on the "My Library" page under "Favorites"

Login & Account

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. You can initiate the cancellation through the support form, and our team will assist you further.

How can I check my remaining coins and their expiration date?

Your current coins balance and the expiration dates of episodes are specified on the comics page.

Can I gift a subscription or coins to another user?

Absolutely! You can purchase a gift code for a subscription or coins and share it with the intended recipient.

How do I log in to my account?

Select the Sign Up button in the upper right corner and choose "Log In". Then you can log in by email or social network.

I forgot my password

Select the Sign-Up button in the upper right corner and choose "Log In". You'll see a "Forgot Password" button. Click it and enter the email you used to sign up. We will send you a verification email to reset your password.

I want to change my password

You can change your password in the Account section.

I subscribed but didn't get access to the webtoons

Please check if the email you subscribed to matches the email in your account. If the mail is correct, please contact our customer support service through the support form at [email protected].

Payments

What should I do if I encounter issues with purchases?

If you encounter any problems with purchases or access, please reach out to our customer support through the support form at [email protected]. We will do our best to assist you as quickly as possible.

Where can I see information about my subscription/coins?

On the Account page, you can see the active subscription/number of coins.

My payment is canceled

If you encounter difficulties with payment on the platform, please contact our customer support service through the support form at [email protected].