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FREQUENTLY ASKED QUESTIONS
Title updates
When will the new comic episode be released?
If an unpublished episode has a release date, it will be published according to that schedule.
Episodes without a release date are still under production by creators and will be published as soon as they are completed.
To encourage the creator and potentially expedite the release of your favorite comic, consider leaving a rating and a comment on the comic's page. Your feedback can make a difference!
I want to read comics for free, what do I need to do?
You can read the first episodes of most comics for free and special offers in the Promo section. You can also verify your email and get 1 title completely free.
Access to account
I paid for a subscription but I don't have access to the content
Please ensure that the email address you used to create the account is correct and matches the email address you used to pay for the subscription.
Next, consult your mobile banking application to confirm the successful completion of the payment transaction.
If you have any further questions, please contact our support team through the [email protected].
I forgot my password
Select the Sign-Up button in the upper right corner and choose "Log In". You'll see a "Forgot Password" button. Click it and enter the email you used to sign up. We will send you a verification email to reset your password.
I don't have access to my account
Please make sure that the e-mail you enter when logging into the account is correct and matches the e-mail you entered during the previous login.
If you have any further questions, please contact our support team through the [email protected].
Premium membership and coins
How is a payment charged for Premium Membership?
Billing for premium subscriptions is based on your chosen plan. You'll be charged in one payment every 4, 12, or 24 weeks, depending on the option you selected.
How is a payment charged for the coins?
You pay once for the selected coin package. The validity period of the coins is unlimited.
What are the benefits of Premium Membership?
You get unlimited access to all titles on the platform. Exclusively, you get access to uncensored content that is not available to other users.
How long does access last when buying chapters with coins?
If you purchase comic chapters using coins, you will have unlimited access to them.
Will access to read titles be saved after the subscription expires?
Unfortunately, no. Unlimited access to all titles, including uncensored content, is limited to the duration of your active subscription. If you want to get unlimited access to weboon episodes, you can buy them using coins.
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