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FREQUENTLY ASKED QUESTIONS

Title updates

When will the new comic episode be released?

If an unpublished episode has a release date, it will be published according to that schedule.
Episodes without a release date are still under production by creators and will be published as soon as they are completed.
To encourage the creator and potentially expedite the release of your favorite comic, consider leaving a rating and a comment on the comic's page. Your feedback can make a difference!

Is it possible to read comics offline?

Currently, our website does not support offline mode. Reading comics is only possible with an active internet connection.

How can I report an error?

We apologize for that.
If you encounter an error, please contact our support team via email [email protected]. As a token of appreciation, you may receive a bonus for bringing the issue to our attention.

Access to account

I subscribed but didn't get access to the comics.

Please check if the email you subscribed to matches the email in your account.
Ensure your payment was successful by checking your transaction history.
If everything is correct, log out and log in back to refresh your account status. Still having trouble? Contact support team [email protected] with your receipt.

I can’t log in to my account.

If you are unable to locate your account, please ensure you are using the correct email address or social media login credentials. Try resetting your password if you’ve forgotten it. If issues persist, contact our support team via email [email protected].

How can I reset my password?

Choose Forgot Password button on the Login page. Enter your registered email, and we’ll send a password reset link to your mail.
Please note that the password reset function is not available for social network logins.
If you don't receive a password reset email within 15 minutes, please write to our support team at [email protected] mail.

Premium membership and coins

How is a payment charged for Premium Membership?

If you have a premium membership, it will automatically renew on the same date every 4 weeks (or every 1, 12 or 24 weeks, depending on your plan). You can view the last day of your current subscription period in the Account section. Billing payments will be processed automatically unless you cancel your subscription before the renewal date.

How is a payment charged for the coins?

You pay once for the selected coin package. The validity period of the coins is unlimited.

How to cancel the subscription?

You can cancel your subscription at any time by sending a request to our support email [email protected]. Please ensure that the email you use to send the request matches the one associated with your active subscription.
If you registered using social media and your actual email is hidden, include the automatically generated email found in the Account section of your profile. Providing this information will help us process your cancellation request more efficiently.
You’ll receive an email to confirm your subscription cancellation.

For customers only:

[email protected]

For business cooperations only:

[email protected]

For creators only:

[email protected]

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